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Debugging Contact Forms not Sending Email on WordPress

Fixing a contact form is one of the best ways to improve a conversion rate.

Form error

If your form is not sending and the form error message is something like server error. email not sent, The below is a collection of things to try to fix the form.

Debugging checklist

  • is port 25 blocked? if port 25 is blocked the server cannot send email.
  • There could be multiple form plugins on the site. Ensure your testing / configuring the correct form.
  • Is the server able to send email? Test server is able to send email install https://wpmailsmtp.com/. Search for wpmailsmtp to install. set it to use plain php, and use the test email function. This will also give you an error log.
  • Change the receiving email address. Sometimes issues arise if forms have the same to/from sender.

Tools to send email tests.

Fluent SMTP

Install fluent smtp plugin and configured that over the WP-Mail SMTP. Use it to send test email also https://fluentsmtp.com/

WP Mail SMTP

https://wpmailsmtp.com/

Just get it to work

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